We’d love to hear from you
We strive for customer service excellence
Powered by Mandrake CX, our customer service structure is being worked on to be the best Cuenca, Ecuador has to offer.
We have 3 customer service commitments:
1. We will get back to you within 6 hours of contact during active days
2. We will prioritize payment and refund issues.
3. We will be clear, concise and respectful to our customers.
Customer Service hours
Mon-Fri 9:30am - 7:00pm
Sat 9:00am - 12:00m
Sunday - No service
Contact Info
Need a fast chat? Try the chat widget in the lower right corner.
or email us at: info@shungofoods.com
Are you a producer and you want your products on our page?
(¿Eres un productor y quieres que tus productos estén en nuestra página?
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