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We strive for customer service excellence

Powered by Mandrake CX, our customer service structure is being worked on to be the best Cuenca, Ecuador has to offer.
We have 3 customer service commitments:
1. We will get back to you within 6 hours of contact during active days
2. We will prioritize payment and refund issues.
3. We will be clear, concise and respectful to our customers.

Customer Service hours

Mon-Fri 9:30am - 7:00pm
Sat 9:00am - 12:00m
Sunday - No service

Contact Info

Need a fast chat? Try the chat widget in the lower right corner.
or email us at: info@shungofoods.com

Are you a producer and you want your products on our page?
(¿Eres un productor y quieres que tus productos estén en nuestra página?

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100% organic

locally grown

Nutrient Dense